Services Architect

Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!

Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!

Ask a member of our team and they'll answer, Our people! We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #One Tenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters.

We deliver results that exceed expectations and we win together!

The Services Architect is an advanced individual contributor within the Services Architecture team, contributing to the technical direction, quality, and delivery of content across the Professional Services Portfolio. Operating with a high degree of autonomy while aligning with the overarching portfolio strategy, this role leads the design and execution of net-new consulting service offerings, courses, and enablement programs, and helps establish standards for the broader team.

In this position, the architect provides technical guidance across team projects, handles content and offering escalations, and actively mentors Associate Services Architects. Working in close collaboration with portfolio leadership, the role supports offering strategy and product roadmap alignment, while periodically teaching customer classes or delivering service engagements to ensure content remains grounded in real-world customer experience.

• Portfolio Direction:
  Shape the Professional Services Portfolio by identifying gaps and opportunities and proposing and prioritizing new offerings aligned with corporate strategy and product roadmaps.
• Offering Ownership:
  Design, draft, and update consulting service offerings, enablement content, educational material, and technical presentations for webinars and events, and lead development of the most complex and strategic net-new offerings.
• Standards & Quality:
  Maintain high technical, content, and lab quality standards across the portfolio, ensuring that project outputs and contributions, including work from Associate Services Architects, consistently adhere to established team standards and templates.
• Roadmap Alignment:
  Stay informed about Tenable product changes, evaluate requirements for offering updates, and plan portfolio updates well ahead of product release.
• Advisory:
  Advise the Senior Director, Services Portfolio, on offering strategy, resourcing, and delivery risk.

• Requirements Review:
  Review user and technical requirements for completeness and clarity.
• Collateral:
  Create collateral for new offerings and evaluate existing offerings and content for accuracy and relevance.
• Pre-Production Training:
  Deliver pre-production training sessions to evaluate product suitability and gather early feedback.
• Live Demonstrations:
  Create live demonstration recordings for the Tenable product suite.
• Content Review:
  Perform content reviews with peers in Services, Technical Support, Customer Success, and Product Management to ensure…