Director, Data & Technology, Alumni Engagement and Development

• Full-time
• Work Format:
  Hybrid
• Union: 00 - Non Union, Exempt or Temporary
• Salary Grade: 060
• Department:
  Alumni Engagement and Development
• FLSA Status:
  Exempt

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Business School?

Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world.

Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business.

Job Summary:

This position offers a unique opportunity to work across dynamic teams at Harvard Business School. The Sr. Director will drive technology and data strategy for AE&D, ensuring alignment with HBS and Harvard-wide technology while identifying where differentiated HBS capabilities create greater alumni value. You will unlock the value of alumni data using AI, machine learning, and advanced analytics to identify untapped alumni, surface engagement and philanthropic opportunities, and enable more personalized outreach.

Ideal for someone who enjoys problem-solving, this cross-functional role is perfect for those passionate about helping others thrive in their positions while driving innovation and excellence at Harvard Business School.

As part of the Alumni Engagement and Development (AE&D) team, you will contribute to strengthening the lifelong relationship between alumni and the School by supporting meaningful engagement, learning opportunities, and philanthropic initiatives that advance the HBS mission. As a member of the broader AE&D, MBA, and Doctoral (AMD) programs team, you will consult with and align, as appropriate, data and technologies working closely with staff across teams.

Job-Specific Responsibilities:

Technology Strategy and Implementation

• Drives AE&D’s digital business transformation, prioritizing technology investments and reshaping processes to be digitally native, scalable, and more effective
• Champion the use of data, analytics, and AI to enhance decision-making, drive insight generation, and enable a more personalized and effective alumni experience
• Identify and prioritize opportunities to leverage data and emerging capabilities, including AI/ML, across systems to improve operational efficiency, scale impact, and unlock new strategic value
• Strengthen coordination and alignment between AE&D and HBS IT on strategic planning and delivery
• Collaborate with IT leadership to align technology service delivery and strategies with goals
• In partnership with HBS IT, use a strategic lens to optimize and implement effective and scalable tools, processes, and procedures across AE&D in support of School or University-wide technology goals
• Effectively communicate decisions about future technology directions to senior leadership at the School
• Provide strategic stewardship of alumni data, partnering across HBS and Harvard to strengthen governance while enabling trusted, responsible access and use. Serve as a…