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Senior Application Support Engineer - Salesforce & ITIL

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: firstPRO US
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

firstPRO US is seeking an experienced IT support professional to join our enterprise operations in the Boston area. The ideal candidate has 2–5+ years in application or production support, excels in fast-paced teams, and can troubleshoot complex multi-system issues with strong communication.

You'll collaborate across cross-functional teams, assist with incident management, and work with Salesforce to support day-to-day activities while continuously improving user experience and reducing

This posting is for the Senior Application Support Engineer
- Salesforce & ITIL role at firstPRO US, based in Boston, MA, United States.

We are looking to fill the Senior Application Support Engineer
- Salesforce & ITIL position at firstPRO US in Boston, MA, United States.

The Senior Application Support Engineer
- Salesforce & ITIL role at firstPRO US is now open for applications in Boston, MA, United States.

Position Requirements
10+ Years work experience
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