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Lead Enterprise Salesforce Architect

Job in Boston, Suffolk County, Massachusetts, 02133, USA
Listing for: Humana
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    Data Analyst, IT Consultant, Data Engineering, IT Project Manager
Job Description & How to Apply Below
** Become a part of our caring community*
* A Lead Enterprise Salesforce Architect is a strategic technology leader who drives digital transformation by designing scalable solutions, guiding architecture and implementation efforts, and delivering measurable outcomes. They combine technical expertise with a client-focused mindset, collaborate across technical and business teams, and lead through both strategic vision and hands-on execution to increase adoption and success.

** Responsibilities:*
* + Lead technology and strategy solution engagements across multi-functional work streams. These engagements involve customer data platform (CDP) or data management platform (DMP), data onboarding and activation, big data strategy, and analytics on Adobe Experience Platform.

+ Gain in-depth knowledge of a client's digital experience strategy, online business model, and customer goals.

+ Work with and implement data integrations to support Client customer use cases and journeys

+ Provide expert consulting services and expertise to clients and potential clients.

+ Collaborate with our teams and vendor partners to develop solutions to meet client's unique requirements, which include combinations of data, technology, partners, integrations and analytics.

+ Manage multiple client relationships, serving as the primary daily contact.

+ Collaborate and guide teams through integration projects with, several partners.

+ Conduct business analysis - lead process to obtain insight and business strategy from analytics output.

+ Establish trust and build relationships with clients, and internal and external partners.

+ Monitor engagement progress and maintain an account status dashboard summarizing all work streams.

+ Address client's process/operations issues, through needs analysis, and recommend strategies for improvement.

+ Strong storytelling capability - slideware development, presentation and communication skills.

+ Lead client business reviews.

+ Accountable for successful delivery of client commitments.

+ Manage, and train team of digital solutions specialists.

+ Maintain a strong interest in rapidly changing trends in the digital marketing space.

** Use your skills to make an impact*
* ** Required Qualifications*
* + Bachelor's degree in Computer science, Information Technology, Engineering, Business, or a related field, or equivalent experience.

+ 5+ years of experience with customer data, marketing technology, or digital experience platforms.

+ Expertise in  
** Adobe Experience Platform (AEP), Real-Time Certified Data Professional, and Adobe Experience Cloud** , including data ingestion, identity resolution, audience activation, data governance, and personalization.

+ Experience leading  
** 2+ end-to-end AEP implementations
** as a Technical Architect, with ownership of solution design, integrations, and delivery.

+ Hands-on experience across at least three of the following areas:  
** CDPs, DMPs, CRM, Marketing Automation, Omnichannel Personalization, AdTech, CMS and analytics** .

+

Experience with enterprise platforms such as  
** Adobe, Salesforce, Oracle, Microsoft** , or similar ecosystems.

+

Experience with  
** REST APIs, cloud architectures, data integration, security protocols, and structured/unstructured data management** .

+ Experience designing customer data models, database solutions, and scalable data architectures.

+ Proficiency in  
** SQL** , ETL/ELT processes, API integrations, and tools such as  
** Postman** .

+ Proven ability to lead technical teams, improve project delivery, and mentor team members.

+ Excellent communication and stakeholder management skills, with experience presenting to both technical and executive audiences.

+ Ability to manage multiple priorities and deliver complex projects in fast-paced, global environments.

+ Experience leading large-scale, cross-functional projects involving multiple partners and work streams.

** Preferred Qualifications*
* + Master's Degree in Computer science, Information Technology, Engineering, Business, or a related field, or equivalent experience.

+ Adobe Experience Platform (AEP) or Adobe RT-CDP certifications.

+

Experience with  
** Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), or Adobe Audience Manager (AAM)** .

+

Experience with CDPs such as  
** Tealium, Segment, Salesforce Data Cloud, or Treasure Data** .

+ Knowledge of  
** Python, Hadoop, Spark** , or other data analytics technologies.

+

Experience with  
** Azure, AWS, or Google Cloud Platform (GCP)** .

+ Background in consulting,…
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