Senior Business Systems Analyst​/Underwriting Workflows

Position: Senior Business Systems Analyst / Underwriting Workflows
Boston, Massachusetts Remote Local Full Time $110k - $129kA leading organization in the insurance and risk management industry is seeking a Senior Business Systems Analyst for a full-time opportunity. This role will serve as a key liaison between business stakeholders and technology teams, helping deliver solutions that support critical insurance operations and customer-facing platforms. The ideal candidate will bring a strong background in business analysis along with prior experience working within an insurance environment, where they have developed an understanding of policy administration, underwriting processes, compliance requirements, and complex business workflows

This opportunity is ideal for a Business Systems Analyst who wants to leverage both their technical and insurance industry expertise to influence business strategy and technology delivery. The organization is seeking someone who understands how insurance operations function and can effectively translate the needs of underwriting and business teams into actionable technology solutions. You'll play a highly visible role leading discovery sessions, driving stakeholder alignment, and helping shape products that directly impact core business functions.

Required Skills & Experience 5+ years of experience as a Business Systems Analyst, Business Analyst, or similar role Prior experience working within the insurance industry Strong understanding of insurance business processes and operational workflows Experience gathering, documenting, and refining business and system requirements Expertise translating business objectives into functional specifications, user stories, and acceptance criteria Experience supporting Agile software delivery teams Knowledge of software development lifecycle (SDLC) methodologies

Experience with testing, requirements validation, and UAT activities Strong communication and stakeholder management skills Ability to write and analyze SQL queries Bachelor's degree or equivalent experience Desired Skills & Experience Experience supporting underwriting, policy administration, risk assessment, or related insurance functions Familiarity with end-to-end policy lifecycle processes Experience creating process maps, wireframes, and workflow documentation Exposure to customer-facing applications and digital platforms Understanding of regulatory, privacy, and data governance requirements

Experience with automated testing and quality assurance practices Knowledge of Microsoft 365 and SharePoint environments Experience working with cross-functional product, development, and data teams What You Will Be Doing Tech Breakdown 35% Business Analysis & Requirements Management 25% Agile Product & Backlog Support 20% Testing, Validation & UAT 20% Process Improvement & Stakeholder Collaboration Daily Responsibilities 50% Business and Technical Collaboration 30% Requirements Definition & Documentation 20% Testing Support, Process Analysis & Training The Offer You will receive the following benefits:

Medical, Dental, and Vision Insurance Paid Vacation and Holidays Retirement Savings Plan Life and Disability Insurance Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. Sponsorship is not available for this position.