Product Management Technical Writer

At EY, we’re all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets!

Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting, and enabling the business through innovative, secure solutions that provide speed to market and business value.

The Technology Assurance, Risk, and Policy (TARP) function safeguards the integrity, resiliency, and security of technology in an ever-evolving digital landscape. We align with industry standards, support innovation, enable policy compliance through effective ownership, assess and minimize technology risks, and improve our technology resilience capabilities. Our primary objectives are to optimize and automate EY's processes by leveraging emerging technology and artificial intelligence, embedding a strong risk and security culture, and rationalizing our services to improve customer satisfaction, deliver added value, and reduce risks.

We offer opportunities to develop new skills and progress your career with support, coaching, and feedback from colleagues around the world. This role provides an opportunity to work with some of the best talent in the industry! Furthermore, the Technology Enterprise Risk Management (TERM) team aims to establish processes that reflect the value we place on safeguarding our digital environment, while ensuring that these processes are effectively communicated and enforced across all levels of the organization.

In this role, you will guide both the technical and business aspects of TARP software applications, ensuring their successful integration across teams through Agile practices and comprehensive risk management. Your communication skills will be crucial in fostering relationships and advocating for the adoption of internal technology solutions. You will collaborate with the TARP team and stakeholders to refine the application roadmap and prioritize feature backlogs, while partnering with Product Owners to enhance the overall user experience.

You will team with key stakeholders to design, establish and operate day to day program and governance structures tracking performance, status and benefit realization across work streams. You will support a knowledgeable team with experience in planning, controlling and executing complex projects.

• Ability to clearly articulate program requirements to technical teams and project managers so that solutions and workflows can be designed accordingly to achieve the desired business outcome.
• Effective communication and collaboration with a diverse group of individuals such as Subject Matter Resources (SMRs), business stakeholders, and various teams to gain a comprehensive understanding of the process and documentation requirements.
• Develop high-quality documentation paying attention to detail.
• Produce clear, accurate, and well-organized documentation on complex technical topics and processes.
• Perform periodic reviews of documented content, developing a system of continuous updating of material.
• Communicate complex technical details to audiences of highly variable skill levels.
• Offer innovative insights on the design and implementation of documentation.
• Collaborate with project managers to map out documentation strategies and timelines.
• Author and maintain high-quality documentation that meets or exceeds the agreed document requirements.
• Facilitate sessions to discuss documentation lifecycle: development, revision, and turnover.
• Identify and make recommendations for process and tool…