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SaaS Support Engineer - Cloud Platform

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Jedox AG
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

Jedox AG in the Boston area is seeking a Support Engineer to be the trusted first point of contact for customers, triaging and resolving issues with AI-assisted tooling while upholding high quality standards across the Americas.

You will manage tickets, classify cases, validate AI-driven solutions, communicate clearly, handle cloud configurations, escalation and case ownership, and contribute to knowledge bases and FP&A-related context.

We invite applications for the SaaS Support Engineer
- Cloud Platform position located in Boston, MA, United States.

We are looking to fill the SaaS Support Engineer
- Cloud Platform position at Jedox AG in Boston, MA, United States.

The SaaS Support Engineer
- Cloud Platform role at Jedox AG is now open for applications in Boston, MA, United States.

Join us at Jedox AG as our next SaaS Support Engineer
- Cloud Platform in Boston, MA, United States.

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