Principal DevOps Engineer PTC · Boston · DevOps & Release –ago

Our world is transforming, and PTC is leading the way.

Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Boston, MA | Hybrid |Onshape

Onshape
, a PTC SaaS business, is redefining how professional engineers design, collaborate and manage product data in the cloud. Our platform brings the best of modern SaaS collaboration to 3D CAD — think Solid Works meets Git Hub meets Google Docs — and is used globally by teams building the next generation of products.

We are looking for a
Principal Dev Ops Engineer
to help scale and operate the global cloud platform behind

Onshape’scollaborative CAD and data management service.

This is a hands-on technical leadership role for someone who enjoys solving complex infrastructure challenges, building automation, improving reliability and keeping large-scale SaaS systems secure, performant and resilient.

You will work closely with a highly technical team in Boston’s Seaport District to create a low-touch, highly automated cloud environment. The ideal candidate is self-motivated, deeply hands‑on with Linux and cloud operations, comfortable digging into code and infrastructure, and excited to raise the bar for deployment, monitoring,security and operational excellence across a global SaaS platform.

Operate and evolve the cloud platform behind a globally used SaaS product. Focus on AWS infrastructure, automation, Linux operations, Kubernetes platforms, security, compliance, and operational excellence. This role is distinct from SRE and is centered on infrastructure and platform operations rather than Java application reliability.

• Large-scale AWS cloud infrastructure operations

• Terraform and configuration management using Ansible/Puppet

• Linux fleet management and automation

• Kubernetes and cloud-native platform operations

• Operational tooling, observabilityimplementationand platform supportability

• Security, compliance, Gov Cloud, ITAR and FedRAMP support

• Cloud scalability, capacityplanningand cost optimization

• Technical leadership and mentoring across engineering teams

• Operate and improve cloud infrastructure supporting thousands of cloud resources

• Build low-touch, highly automated operational environments

• Eliminate manual operational toil through engineering

• Manage infrastructure as code and configuration management standards

• Improve deployment consistency, disasterrecoveryand operational readiness

• Partner with security teams on hardening and compliance initiatives

• Create self-service capabilities that enable engineering teams to move faster

• Influence platform standards and operational best practices

• 10+ years in Cloud Operations, Platform Engineering, Systems Engineering or Dev Ops

• Strong AWS experience at production scale

• Expert Linux administration and troubleshooting

• Terraformexpertise

• Ansible, Puppet or Chef experience

• Kubernetes operational experience

• Python,Bashor Go automation skills

• Production on-call and incident response experience

• MongoDB, Elasticsearch or similar platforms

• Gov Cloud, FedRAMP or ITAR environments

• Git Opsand platform engineering experience

• Cloud cost optimization and Fin Ops

• Java application operational support

• Principal-level technical impact without people management

• Large-scale SaaS…