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Hybrid EUX L1 Engineer — Service Desk Pro

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Blue Mantis
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 29000 - 34000 USD Yearly USD 29000.00 34000.00 YEAR
Job Description & How to Apply Below

Blue Mantis in Charlestown, MA is seeking an EUX Associate L1 Engineer for a hybrid role. The analyst provides first-level technical support to Managed Services clients, handling problem determination, ticketing, and resolution.

This onsite role requires two days per week at the Charlestown office, with responsibilities including incident management, knowledge base updates, and collaboration with vendors to resolve issues.

Consider building your career as a Hybrid EUX L1 Engineer — Service Desk Pro at Blue Mantis.

Learn more about the Hybrid EUX L1 Engineer — Service Desk Pro role in the description above.

We appreciate your interest in this position.

Join Blue Mantis and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hybrid EUX L1 Engineer — Service Desk Pro role at Blue Mantis, based in Boston, MA, United States.

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