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Senior IT Support Technician — VIP & Site Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Axon
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below

Axon in Boston is seeking an IT Support Technician V to own the most complex tickets in the shared queue, serve as the final escalation point, and mentor L3/L4 teammates. You will anchor a regional pod, manage day‑to‑day IT operations for the site, and partner with Engineering, HR and Security to ensure smooth onboarding and ongoing reliability.

You will lead incident response for significant endpoint or infrastructure events, coordinate with vendors, and safeguard executive workflows.

Are you ready to take on the Senior IT Support Technician — VIP & Site Lead role at Axon?

Our team is growing, and we are hiring a Senior IT Support Technician — VIP & Site Lead in Boston, MA, United States.

This opportunity is for the Senior IT Support Technician — VIP & Site Lead role at Axon.

Position Requirements
10+ Years work experience
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