Desktop Support & Incident Resolution Specialist
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support
Wipro is seeking a Desktop Support specialist in Boston to resolve priority incident tickets, manage service requests, and monitor SLAs. You will document observations and root causes to support mitigations and continuous improvement.
You will also execute change requests with rollback plans and contribute to incident analysis to reduce repeat issues while delivering high-quality IT support in a global enterprise environment.
As a Desktop Support & Incident Resolution Specialist, you will play an important part at Wipro in Boston, MA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Desktop Support & Incident Resolution Specialist role in the description above.
We appreciate your interest in this position.
Join Wipro and contribute to our ongoing work.
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