JIRA Developer - Administrator

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a JIRA Developer-Administrator. The Cloud One program is seeking a Jira Developer / Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise with Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile‑driven environments.

Location: This position will be onsite. This position is located in Hanscom, MA, or Montgomery, AL.

• Experience working with large software systems including hardware integration and test.

• Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.
• Administer Jira, Confluence, and associated plugins including Script Runner and Jira Automation.
• Manage user accounts, groups, permissions, and security audits across large, multi‑team environments.
• Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.
• Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.
• Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.
• Support and/or lead Atlassian environment migrations, consolidations, and integrations.
• Improve and maintain Jira and Confluence security through regular audits and governance controls.
• Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.
• Provide training, knowledge‑sharing, and consultation to internal teams and external partners.
• Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration.
• Utilize Jira data for analytics, performance tracking, and incident management reporting.

• Bachelor’s degree and 4+ years of relevant experience, including Atlassian experience across federal and commercial organizations.
• Additional experience may be considered in lieu of degree
• Active Secret security clearance
• IAT Level II Certification including 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.
• Experience designing custom dashboards, filters, and JQL queries.
• Experience performing system backups, audits, re-indexes, and documenting SOPs.
• Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
• Experience integrating Atlassian tools with AWS environments.
• Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences.
• Experience supporting agile delivery environments (Agile, SAFe).

• Advanced JQL experience.
• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
• Experience monitoring Atlassian infrastructure hosted on AWS.
• Experience developing documentation, training content, and architecture diagrams for enterprise users.
• Experience with Active Directory administration.

• US citizenship required.
• One or more cloud certifications

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance