GovSlack Administrator

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a Gov Slack Administrator. The Cloud One program is seeking a Gov Slack Administrator that will be responsible for managing, configuring, and maintaining an organization's Gov Slack instance. Unlike standard commercial Slack admins, a Gov Slack Admin must operate within a highly secure AWS Gov Cloud environment and strictly enforce rigorous government compliance standards.

This position will be onsite. This position is located in Hanscom, MA, or Montgomery, AL.

The Cloud One program is seeking a Gov Slack Administrator that will be responsible for managing, configuring, and maintaining an organization's Gov Slack instance. Unlike standard commercial Slack admins, a Gov Slack Admin must operate within a highly secure AWS Gov Cloud environment and strictly enforce rigorous government compliance standards.

• Compliance Management:
  Maintain the workspace in alignment with FedRAMP High, DoD Impact Level 4 (IL4), and ITAR control requirements.
• Access & Identity Control:
  Manage granular user access privileges and permissions at scale via Slack’s enterprise-grade administration dashboard.
• Governance & Data Retention:
  Implement and enforce strict data-loss prevention (DLP), eDiscovery protocols, legal holds, and data retention policies in tandem with legal and IT departments.
• Secure External
  
  Collaboration:
  
  Oversee Slack Connect to allow secure communications and file sharing with authorized external government contractors and agencies.
• Workspace Optimization:
  Design channel structures, manage workspace lifecycle settings, optimize mobile device management (MDM) endpoint policies, and establish workflows to maximize team productivity.

• Bachelor’s degree and 4+ years of relevant experience administering Slack at an enterprise level, with a minimum of 1 year directly managing a Gov Slack or government cloud platform (e.g., Salesforce Government Cloud, Box for Government).
• Active DoD Secret security clearance.
• IAT Level II Certification
• Experience designing custom dashboards, filters, and JQL queries.
• Experience performing system backups, audits, re-indexes, and documenting SOPs.
• Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
• Experience integrating Atlassian tools with AWS environments.
• Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences.
• Experience supporting agile delivery environments (Agile, SAFe).

• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
• Experience monitoring Atlassian infrastructure hosted on AWS.
• Experience developing documentation, training content, and architecture diagrams for enterprise users.
• Experience with Active Directory administration.

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance