Infrastructure & IT Systems Engineer

About Cellular Intelligence

Cellular Intelligence is building a universal foundation model for cell signaling to understand, predict, and ultimately control how cells behave, transforming biology from trial and error into an engineering discipline. A clinical-stage AI company, Cellular Intelligence holds the global rights to STEM-PD, an investigational Phase 2-ready cell therapy for Parkinson’s disease with FDA Fast Track designation, acquired from Novo Nordisk. The company’s founding team includes repeat AI entrepreneur Micha Breakstone, Ph.D. (Chorus.ai),

the Head of the Fundamental AI Group at MIT, and five professors from Harvard Medical School, the University of Pennsylvania, and the University of Washington, collectively holding five National Academy memberships. Based in Boston, Cellular Intelligence has raised over $70M from Khosla Ventures, the Chan Zuckerberg Initiative, Novo Nordisk, AMD Ventures, and others.

• We show up - fully accountable, all-in, doing whatever it takes.

• We act with urgency - swift, decisive, proactive.

• We support one another - collaborative, helpful, empathetic.

Location: Boston, MA, onsite, full-time

Reports to: Director of Bioinformatics

We are looking for a hands-on Infrastructure & IT Systems Engineer to own and improve the internal systems and automation that keep CI’s research and company operations running, then grow into broader ownership of our engineering platform and infrastructure. The scope includes identity and access, endpoint and SaaS systems, internal automation, our AWS environment, research compute, CI/CD, production applications, and employee IT support.

CI is an AI-first company, and this is an AI-first role. We measure success by how much routine work you eliminate, not how many tickets you close. You will automate recurring operational work across IT and infrastructure, including access workflows, endpoint management, internal support, and routine service operations. You will use AI-assisted systems, self-service, durable documentation, and tooling to make those functions scalable and dependable.

You will also resolve the important exceptions that cannot be automated, from access and SSH problems to endpoint, office, and laboratory-computer issues.

This is an owner-operator role, not a traditional help-desk position. Several of our systems were built quickly under real deadlines and now need to become dependable. You will simplify and strengthen them while working directly with research teams and company operations. You do not need to arrive ready to own every part of our infrastructure: you will take ownership of our AWS environment through a structured handoff over your first three to six months.

• Own the internal IT systems. Improve the systems and automation that keep CI’s research and company operations running; simplify fragile processes, eliminate repetitive work, and create reliable self-service wherever practical.

• Administer the SaaS estate. Run identity, email, collaboration, source-control, and other SaaS platforms with least-privilege access and reliable audit trails.

• Manage the endpoint fleet. Own device security, inventory, and the provisioning lifecycle for Mac and Windows systems.

• Run our AI-assisted IT support system. An internal agent takes employee requests (accounts, access, software, troubleshooting) from chat, resolves routine ones automatically, and escalates the rest to you. Keep its integrations with our identity, device-management, and SaaS platforms working, review its automated actions, and add new automated resolutions as recurring request patterns emerge.

• Make onboarding and offboarding reliable. Automate account, device,…