Network and Data Center Manager

Overview

Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and Asia. Since 1981, we have provided expertise in economics, finance, health care analytics, and strategy to top law firms, Fortune Global 500 companies, and government agencies worldwide. Our internal experts, together with our network of affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise.

The Network and Data Center Manager is responsible for the management, maintenance, configuration, and reliable operation of Analysis Group’s network and data center infrastructure. This position manages the Network and Infrastructure Systems Engineering teams and provides technical leadership for the firm’s server, network, storage, backup, and disaster recovery environments. The Network & Data Center Manager is responsible for ensuring infrastructure services are reliable, secure, scalable, and appropriately maintained while developing and implementing infrastructure strategy and standards.

Essential Job Functions and Responsibilities:

Manage the Network and Infrastructure Systems Engineering teams, including providing technical leadership, mentoring, performance management, workload prioritization, and professional development

Oversee the design, configuration, maintenance, monitoring, and troubleshooting of the firm’s network, server, storage, virtualization, backup, and data center infrastructure

Provide technical leadership for Cisco enterprise networking technologies, including routing, switching, wireless, and related network infrastructure

Manage Dell server infrastructure and associated data center hardware, as well as storage and virtualization platforms, including Dell and Pure Storage technologies and VMware

Take ownership of enterprise backup and recovery technologies for on-prem and cloud-based systems

Develop, maintain, and regularly test disaster recovery processes for critical infrastructure systems

Work with Information Security to manage infrastructure security, updates, patches, access rules, vulnerability remediation, and other security requirements

Lead the response to critical infrastructure incidents and coordinate troubleshooting and resolution across internal teams and vendors

Conduct root cause analysis for significant infrastructure incidents and ensure appropriate corrective actions are completed

Establish and maintain infrastructure standards, operational procedures, technical documentation, network diagrams, system configurations, and service records

Maintain asset management and system inventory, including hardware, software, licensing, maintenance agreements, and related technical specifications

Evaluate infrastructure capacity, performance, and lifecycle requirements and make recommendations for upgrades and replacements

Identify opportunities to automate infrastructure administration, monitoring, backup, recovery, and disaster recovery processes

Assist with managing infrastructure vendors and service providers around licensing, maintenance, and hardware refresh planning

Work independently and collaboratively with Information Security, Cloud, Service Desk, application teams, and other IT teams

Manage 24x7 on-call coverage and participate in troubleshooting and resolution of critical infrastructure issues as necessary

Qualifications:

Bachelor’s degree preferred. Degree in computer science, information technology, engineering, or related discipline

Minimum of 8 years substantive relevant work experience required, 10-15 years preferred

Previous experience managing or leading technical infrastructure teams

Proven experience managing, mentoring, and…