Associate Director, Information Technology

Social Finance is a national nonprofit and registered investment adviser expanding economic opportunity in America. We bring government, philanthropy, and business leaders together to improve systems and put capital to work in new ways. Since our founding in 2011, we have mobilized more than $500 million to create measurable results in workforce and education, health, and housing.

We are driven by the belief that social and economic systems should enable all people to thrive, and the conviction that we can create the most meaningful and measurable change in our communities when governments and markets work together. Our organization is built upon five core values: people, performance, integrity, collaboration, and inclusion.

Our work spans four areas:
Impact-first Investing, Workforce and Education Investments, Advisory & Public Sector Practice, and the Social Finance Institute. Our Impact-first Investment team designs, launches, and manages investments that provide solutions for effectively deploying impact capital across a range of social outcomes. Our Workforce and Education Investments team designs, launches and manages financial solutions focused on addressing workforce challenges, including skills acquisition and training access.

Our Advisory team partners with government and philanthropy leaders to implement data-driven programs for advancing social impact. And through the Social Finance Institute, we aim to build the field and change systems through actionable research, communities of practice, and educational outreach.

Social Finance is seeking a highly responsive, proactive, independent and mission-oriented technologist to own our technology environment. Reporting to the Chief Financial Officer, the Associate Director of Information Technology will manage several critical capacities supporting our employees while working alongside our external managed services provider (the “MSP”) to ensure a best-in-class user experience.

Beyond day-to-day support, this role owns the business platforms our departments rely on, including Sage Intacct (accounting), Rippling (human resources), Affinity (partnerships CRM) and Salesforce. We are looking for someone who will develop deep fluency in how these systems are configured and how their data is structured, and who can write queries and reports directly against them, so business leaders get the information they need.

• Serve as the accountable owner of our portfolio of business applications, maintaining a current inventory of systems, functional owners, integrations, renewal dates and costs.
• Act as administrator for business applications including Sage Intacct (Finance), Rippling (Talent) and Affinity (Partnerships);
• Build customized reports and dashboards for Finance, Talent, Partnerships and program teams, writing SQL against Sage Intacct reporting sources and working with system APIs where needed; train business users to run and interpret what you build.
• For Salesforce, Slack, Zoom Voice and Video, SharePoint, Qualtrics and Adobe, serve as the technical counterpart to functional owners
• Play a key role in the second phase of our Rippling implementation, including the conversion of accounts payable from  and the integration between Rippling and Sage Intacct.
• Identify opportunities to integrate systems, eliminate duplicate data entry and retire redundant tools.
• Manage all associated licenses, including procurement, security assessment, contracting and renewal, in close collaboration with the Finance and Legal teams.
• Evaluate new platforms proposed by departments, leading requirements gathering, vendor diligence, security review, implementation…