Business Systems Technology Manager

Description

GENERAL RESPONSIBILITIES:

In this role you will own the systems behind Finance, Legal, HR and Operations:
Net Suite, Ironclad, Celigo, BambooHR, Egnyte GXP, and Jump Cloud. You are the admin, the developer, the integration owner, and the person Business Operations calls when they want something to work better.

This is a builder role on a small team at a ~75-person company in Boston, MA. You will write Suite Script, configure Celigo flows, run vendor evaluations, and sit with colleagues across the business to turn the way they work into systems they trust. Your work is visible: when a PO workflow is flawless, a contract syncs, or a new hire has access on day one, people will know you built it.

We are looking for someone who likes ownership, prefers a clean native solution to a clever custom one, and writes things down so the next person can follow.

Responsibilities Strategy & Planning Partner with Finance, Contracts, HR and Operations leaders to shape the roadmap for the systems they rely on.
Elicit requirements through workshops, interviews and process mapping; translate them into scoped, prioritized work with defined impact, risk and success criteria.
Analyze and redesign business processes, including where no defined process exists today.
Contribute to IS&T strategic planning for Business Operations.

Systems Administration & Development Administer and develop Net Suite end to end:
Suite Script 2.1 (client scripts, Suitelets, RESTlets, workflow action scripts), saved searches, custom records and fields, roles and permissions, sandbox refreshes, and SDF deployments under Git source control.
Administer Ironclad CLM: workflow configuration, record permissions, the Net Suite PO to Ironclad sync and reverse status sync, and support for the Contracts team.
Support Procure-to-Pay in Net Suite: purchase request and PO forms, approval and SLA notifications, vendor onboarding, and AP automation.
Maintain employee lifecycle automation across Jump Cloud, Egnyte, Celigo, BambooHR and Net Suite, including SSO/SCIM provisioning.

Integration & DataOwn the Celigo integration layer connecting Net Suite, Ironclad, BambooHR and Jump Cloud: flow design, webhooks, file handling, error handling and monitoring, including automated Jira tickets on sync failures.
Map data flows with stakeholders, document API integrations and data dependencies, and address integration risks before they become outages.
Keep configurations aligned with information security and regulatory requirements; support computer system validation as needed.
Apply AI tooling where it earns its place, e.g., Claude API extraction of vendor quote data into PO fields.

Acquisition & Deployment Lead system evaluations: run RFIs and vendor deep dives, build comparison scorecards, and present recommendations to leadership.
Reach for native platform capabilities and existing infrastructure before building custom or adding licensing spend.
Drive implementations through testing, go-live and adoption; measure post-launch impact.

Operational Management Manage work in Jira sprints and document it in Notion using standard templates.
Produce SOPs, how-to guides, go-live communications and end-user training.
Follow Cybersecurity and compliance governance, including change control.

Net SuiteERP:
Finance, Procure-to-Pay, vendor and employee records Sole admin and developer

Ironclad Contract lifecycle management (live July 2026)Admin, workflow config, integration owner

CeligoiPaaS connecting Net Suite to Ironclad, BambooHR, Jump CloudFlow design, hooks, error handling

BambooHRHRISIntegration owner, employee sync

JumpCloudIdentity, SSO/SCIMIntegration owner, provisioning flows

Jira / Notion Sprint tracking and technical documentation Daily use, template upkeep

GitHub…