Group Operations Manager

Maximum Salary (US): 120,000

Minimum Salary (US): 110,000

Job Summary Monitor and analyze security events and threats as part of a 24x7x365 SOC environment.
• Perform daily triage of alerts and tickets, leveraging threat intelligence and escalating incidents as needed.
• Act as a technical escalation point for SOC analysts and mentor junior team members.
• Lead incident response activities, conducting technical investigations and providing expert guidance.
• Conduct cyber threat research to enhance SIEM use cases and playbook development.
• Perform proactive threat hunting and investigations without predefined indicators of compromise.
• Collaborate with engineering teams to evaluate and implement new or updated security solutions.
• Support and manage security tools including EDR, WAF, and NIDS platforms.
• Automate repetitive SOC tasks to improve operational efficiency and reduce manual errors, using scripting and workflow tools.
• Troubleshoot and resolve log related issues, ensuring minimal disruption to business operations and adherence to SLAs.
• Support internal and external audits by providing evidence.
• Participate in disaster recovery drills, security assessments, and SOC-related risk mitigation activities.
• Work within ITSM frameworks to manage incidents, changes, and service requests.

Key Responsibilities Skill Requirements Other Requirements