Business Intelligence Sr. Analyst

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

Using discretion and judgement, the Business Intelligence Sr. Analyst role helps design, test, and deliver solutions that address the business needs of the Distribution department focusing on reporting and dashboards to provide analytics and insights. This entails a knowledge of business processes and applications that support them. They regularly work with business partners throughout the organization to support and provide insights into their business activities.

For both, scheduled and ad-hoc requests, this position plays a prominent role in the development, enhancement and deployment of reports and dashboards for the benefit of our clients and internal business partners.

• Manages and completes incoming ad-hoc requests from users which are tracked using cases within the CRM application.
• Effectively gather, organize, and present data in a meaningful layout that will enhance the users understanding of the topic.
• Provide standard channel and territory reporting.
• Analyze large volumes of transactions, CRM activity and industry data.
• Collaborate with team members to design, test, maintain, and distribute reports & dashboards using standardized business intelligence and CRM tools through an agile project methodology.
• Serves as point of contact for global users and technology teams to provide support for business reporting functions related to distribution and other divisions.
• Working as a partner to internal users, deliver insights via reporting and dashboards to enable their success.
• Manages coop responsibilities and works with them to manage and complete standard scheduled reporting requests and small projects.
• Formulates and defines scope and objectives of projects and requests based on both user needs and an understanding of applicable business systems and industry requirements.
• Mentors and coaches less experienced team members.

• Minimum of 2-5+ years related experience.
• Bachelor's degree or equivalent experience in a business or technology related field.
• Understanding of SQL and/or other query languages.
• Ability to efficiently utilize resources and communicate with others, both verbally and in writing.
• Analytical skills with the ability to make independent decisions.
• An understanding of systems development lifecycle and agile framework.
• Ability to develop creative solutions and translate them to meet business needs and provide actional insights using data and visualizations.
• Detailed-oriented with the ability to work well under pressure, manage multiple tasks, and meet deadlines.
• Experienced in data visualization technology
• Knowledge of relational databases and concepts
• Beginner to Intermediate level ability in writing and understanding Structured Query Language (SQL)

• Knowledge of Tableau, Salesforce, Micro Strategy, other MFS enterprise systems, underlying relevant technical architecture and business processes.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• This position is not eligible for sponsorship.
• Base Salary Range: $67,600.00 - $
• This position is eligible for competitive incentive bonus.
• At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This…