Data Architect – Digital Metrics Dashboard

Company Description

Founded on a simple belief – do what’s right for our clients and our people. True Bridge leverages proven talent identification / attraction / screening solutions to match highly qualified IT and business professionals with great opportunities.

We made the Staffing Industry Analyst's 'Fastest Growing' list in 2013, 2014 and 2015.

Role

Summary:

This newly created role will provide full life cycle analysis, development, testing, support and complex problem resolution to meet customer requirements for the Digital Metrics Dashboard within our newly formed TIAA-CREF Digital Organization. This industry leading dashboard plays a critical role in helping manage our new Digital business and ensuring success for our firm. The dashboard provides measures for customer sales, migration of transactions from analog (paper, call center) to our digital channels and measures improvements in our customer experience through digital completion rates.

The successful candidate will participate in systems design, analysis, solution definition, data provisioning, documentation and integration testing of enhancements and new capabilities of the dashboard. The candidate will be responsible for Quality Assurance and testing of the dashboard, utilizing prescribed testing practices and tools. The dashboard team operates in a fast paced agile environment, is adept at identifying new solutions with minimal documentation available and operates without role boundaries.

Responsibilities:

Schedule Management:

• Supports the Project/Program Manager in development of plans and high level schedule
• Identifies dependencies, milestones, and critical paths
• Able to multi-task and prioritize activities to address complex needs of a large organization
• Adapts quickly to moving targets and changes in requirements

Systems Analysis and Design:

• Collaborates with other technology and development staff to provide solution alternatives that ensure key deliverables are achieved
• Documents the technical requirements, design, and testing information to ensure quality output that meets stated and implied business needs
• Participates in functional and technical troubleshooting and problem solving in collaboration with the technical and business teams
• Interacts with various development groups within and outside the dashboard team to understand system dependencies and recommend solution alternatives that ensure key deliverables are achieved
• Follow technical processes, designs, and solutions as recommended
• Identifies and manages dependencies and interdependencies between different applications and products
• Assist in driving digital metrics delivery for the Digital Organization

Quality Management:

• Plans testing tasks and creates test plans and test cases following the methodology defined and using prescribed testing tools
• Conducts Integration Testing and ensures testing is compliant with the approved integration test plan and expected results
• Monitors overall test execution and manage contingency planning for test plan variances
• Responsible for defect reporting and tracking; including collaboration on defect resolutions with developers/partners and identification of retest requirements
• Participates in Code Reviews to ensures code is compliant with recommended practices
• Performs data analysis and monitoring to ensure data quality

Implementation Management

• Supports the creation and execution of the implementation plan for technical deliverables as well as providing production support
• Creates the Release Notes and appropriate communications around the implementation
• Identifies and supports the resolution of risks that could impact ability to deliver results within the stated objectives
• Understand and manage the effect of change (regulatory,…