Senior MS Teams & M365 Engineering Lead, VP

Senior MS Teams & M365 Engineering Lead, VPWho we are looking for State Street is looking for a Senior Microsoft Teams & M365 Lead Engineer to provide expertise and leadership in the technical design, solutioning and resiliency of these primary tools within Collaboration Services. Working with the tower lead & architects, this person will be primarily responsible for leading the Engineering program related to these tools;
The future state, design, documentation and interdependencies of solutions within these platforms is the core focus.

What you will be responsible forAs the Senior Microsoft Teams & M365 Lead Engineer you will Develop solutions that meet business and technical requirements for associated platforms.

Work directly with operations teams to implement solutions designs.

Work with networking telephony team to integrate Teams Voice with Cisco Call Manager Work with Security & Compliance teams to ensure adherence to policy & controls

Own solution and engineering documentation

Work with End user support teams to ensure they have appropriate tools and documented procedures to support end users.

Work with cyber security teams to mitigate risky activity within the environment

Provide L4 support in the event of major incidents.

Mentor and provide leadership to Teams engineers.

Work with Project Managers and business stakeholders to provide expert advice for leveraging Teams and other linked cloud technologies to scope solutions to meet real world needs.

Prepare for, and take part in, internal audit activities

Conduct bi-annual reviews of internal documentation & processes. Create remediation plans based on findings

Implement automations for repeatable tasks

Liaise with the Collaboration Services Center of Excellence team in order to build repeatable / scalable product solutions for internal customers

Work with management and the strategy team to define long term solution & environment roadmaps

Working with engineering, develop streamlined and automated Service Now & SailPoint workflows

Work to reduce tech debt; routinely look for and offer up rationalization proposals

What we value

These skills will help you succeed in this role Knowledge about Unified Communications / Collaboration industry standards & trends

Knowledge of Active Directory, Microsoft Exchange, M365 application suite, Microsoft Purview, Microsoft Defender Knowledge of Teams Connect and relevant governance tools and techniques.

Ability to work independently as well as lead others toward a common goal.

Microsoft Teams including Voice and integration to on-premise PBXPower Shell Microsoft  Exchange Unified Messaging Knowledge of all Microsoft Cloud PBX features and system/user administration

Energetic self-starter who is a detailed and organized critical thinker and problem solver

Respected leader with the ability to influence and represent perspectives of others

Effective verbal and written communication skills

Education and

Preferred Qualifications Bachelors degree 10 years of relevant work experience

Microsoft 365 certified teams administrator or equivalent

Demonstrated work history administering MS Teams for complex environments

Salary Range: $125,000 - $215,000 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care…