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Software Support Analyst - Public Safety Tech

Job in Boston, Suffolk County, Massachusetts, 02112, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Analyst I - Public Safety Tech

Mark
43 is seeking a Software Support Analyst to join our customer support team. You will directly interact with first responders and civilian staff at public safety agencies to improve their experience and understanding of our products.

You will handle requests via email, phone, and chat, troubleshoot issues, and collaborate with engineering and project management to ensure timely resolutions. Eastern US business hours apply, with some weekend support.

We invite applications for the Software Support Analyst I
- Public Safety Tech position located in Boston, MA, United States.

The Software Support Analyst I
- Public Safety Tech role at Mark
43 is now open for applications in Boston, MA, United States.

Join us at Mark
43 as our next Software Support Analyst I
- Public Safety Tech in Boston, MA, United States.

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