IT Business Analyst

Job Description Summary For over forty years, Harbour Vest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive.

Here, you will be encouraged to build on your strengths and acquire new skills and experiences. We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm. Harbour Vest is an equal opportunity employer. This position will be a hybrid work arrangement.

You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

Position Overview Harbour Vest is seeking an experienced IT Business Analyst to support the data, reporting, and visualization capabilities of our Client Portal.

This role will partner with business interested parties, product owners, data engineering teams, and external partners to ensure the reliable delivery and support of client-facing reports, dashboards, and investment data.

The ideal candidate brings strong expertise in Power BI, investment data, Snowflake integrations, data mapping, and production support, with the ability to translate business needs into clear technical requirements and high-quality solutions.

• Gather and document requirements for client-facing reports, dashboards, metrics, and visualizations.
• Support the development and enhancement of Power BI solutions and validate data for accuracy, completeness, and consistency.
• Maintain business rules, data definitions, reporting requirements, and operational documentation.

• Support investment data across client, fund, portfolio, transaction, and performance domains.
• Develop and maintain source-to-target mappings, transformation rules, and integration requirements.
• Partner with Data Engineering on Snowflake solutions and analyze data flows across source systems, Snowflake, Power BI, and the Client Portal.
• Perform data reconciliation, impact analysis, and root-cause analysis to address data quality issues.

• Provide functional support for Client Portal data, reporting, and visualization capabilities.
• Participate in incident triage, issue investigation, root-cause analysis, and resolution.
• Support production releases through testing, validation, post-deployment monitoring, and maintenance of runbooks and support procedures.
• Find opportunities to improve data quality, reporting processes, and increase support efficiency.

• Work closely with, and at times provide functional management of, the offshore support partner in India.
• Coordinate day-to-day priorities, work intake, assignments, project progress, support coverage, and issue resolution across time zones.
• Provide business context and requirement clarification, review the work, and ensure alignment with quality and service expectations.
• Support knowledge transfer, operational readiness, open status reporting, and accountability across the distributed team.

• Facilitate requirements sessions and translate business needs into user…