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Technical Support Engineer — Cybersecurity SaaS

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Wizer - Free Security Awareness Training
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Technical Support, Network Security
Salary/Wage Range or Industry Benchmark: 50000 - 80000 USD Yearly USD 50000.00 80000.00 YEAR
Job Description & How to Apply Below

Wizer
- Free Security Awareness Training is seeking a Technical Support Specialist who communicates clearly, solves problems, and helps customers succeed with our cybersecurity e-learning platform. You will analyze complex issues, identify root causes, and guide customers through best practices while collaborating with engineering and product teams.

After a technical onboarding, you will support customers integrating features like Phishing Simulation, SSO provisioning, white-labeling, email

The Technical Support Engineer — Cybersecurity SaaS position in the IT & Technology field is open for applications.

The following position is for a Technical Support Engineer — Cybersecurity SaaS with Wizer
- Free Security Awareness Training.

Our organisation is growing, and we are hiring a Technical Support Engineer — Cybersecurity SaaS in Boston, MA, United States.

This position is for the Technical Support Engineer — Cybersecurity SaaS role at Wizer
- Free Security Awareness Training.

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