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IT Support Desktop Support

Desktop Support Engineer - Windows & ITIL Expert

Job in Boston, Suffolk County, Massachusetts, 02298, USA

Listing for: Refocus LLC

Full Time position
Listed on 2026-11-02

Job specializations:

IT/Tech
IT Support, Desktop Support

Salary/Wage Range or Industry Benchmark: 48000 - 64000 USD Yearly USD 48000.00 64000.00 YEAR

Job Description & How to Apply Below

Refocus LLC in Boston, MA is seeking a hands-on IT Support Specialist responsible for configuring and maintaining Windows 10/11 devices, handling system administration tasks, and solving OS/Application issues in a fast-paced office. The role also entails hardware troubleshooting, asset management coordination with the depot, and telecom support for Avaya and Cisco IP Phones. Strong communication skills are essential.
This posting is for the Desktop Support Engineer
- Windows & ITIL Expert role at Refocus LLC, based in Boston, MA, United States. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Desktop Support Engineer
- Windows & ITIL Expert role in the description above. We appreciate your interest in this position. Join Refocus LLC and contribute to our ongoing work.

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