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Senior IT Service Delivery Leader — Hybrid; Boston

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Alexander Technology Group
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 150000 - 170000 USD Yearly USD 150000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Service Delivery Leader — Hybrid (Boston)

Alexander Technology Group is seeking a Senior Manager of IT Service Delivery in Boston, MA. The role leads a multi-location team across Boston, New York, and San Francisco, focusing on building a structured service delivery function and optimizing ITSM processes.

You will oversee service performance, coaching, and the development of a metrics-driven organization, including dashboards and reporting to drive continuous improvement.

This position is for the Senior IT Service Delivery Leader — Hybrid (Boston) role at Alexander Technology Group.

The Senior IT Service Delivery Leader — Hybrid (Boston) role at Alexander Technology Group is now open for applications in Boston, MA, United States.

Join us at Alexander Technology Group as our next Senior IT Service Delivery Leader — Hybrid (Boston) in Boston, MA, United States.

We are currently recruiting a Senior IT Service Delivery Leader — Hybrid (Boston) for our team in Boston, MA, United States.

Position Requirements
10+ Years work experience
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