Program Manager; Foundation AI Job Boston area,Massachusetts USA,IT/Tech

Position: Program Manager (Foundation AI)

As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members
This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale
Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities
Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization
Drive Foundation AI projects from kickoff through development to deployment and stabilization
Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics
Develop project plans consistent with business goals and requirements for algorithm performance
Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication
Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments
Bring together key stakeholders to facilitate timely and lasting decision-making
Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors
Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner
Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts
Facilitate cross-functional communication across WHOOP for awareness and understanding

Benefits

Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
Focus on Family:
We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
Get Invested:
In addition to a competitive base salary and 401k, you’re eligible to receive stock options to share in the future of WHOOP.
WHOOP +1:
Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
Health Matters:
Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
Find Your Fit:
Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
It Pays to Sleep:
Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
Location, Location,

Location:

You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.

Understanding of technical issues to facilitate resolution of project blockers is a plus
Familiarity with agile methodologies, sprint planning, backlog grooming processes
Proven ability to influence without authority and drive alignment across diverse teams
Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation,…