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Desktop Support Engineer - Hybrid MSP Service Desk

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Blue Mantis
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 29000 - 34000 USD Yearly USD 29000.00 34000.00 YEAR
Job Description & How to Apply Below

Blue Mantis is seeking an EUX
- Associate Engineer to support all Managed Services clients. The role covers first-level problem determination, incident recording, and resolution, with on-site presence in Charlestown MA two days per week.

The incumbent will work from a hybrid office setting and contribute to knowledgebase updates, documentation, and continuous skill improvement. Ideal candidates have 3–5 years in a Service Desk role, strong phone-based support experience, and solid

We are seeking a motivated Desktop Support Engineer
- Hybrid MSP Service Desk to join Blue Mantis in Boston, MA, United States.

This is a strong opening to take on the Desktop Support Engineer
- Hybrid MSP Service Desk role at Blue Mantis.

As a Desktop Support Engineer
- Hybrid MSP Service Desk, you will play an important part at Blue Mantis in Boston, MA, United States.

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