AI Transformation Lead - Global Legal & Compliance

Description

AI Transformation & Strategy exists to make AI a practical, embedded capability across Global Legal & Compliance, not an experiment on the side, but a core part of how we work, deliver, and create value for the enterprise. This pillar drives GL&C's ability to responsibly adopt, scale, and govern AI and emerging technologies in service of our 2030 vision: to serve as both a protector of the enterprise and an accelerator of Liberty Mutual's ability to win in the markets where we compete.

This role sits within the newly formed GL&C Data Office, under the Strategy, Intelligence & Integration organization, at a defining moment for GL&C and Liberty Mutual. The Transformation Lead will report to the GL&C Data Officer. They will connect AI strategy directly to data governance, analytics, product management, and knowledge management so that GL&C’s AI investments are grounded in trusted data, aligned to GL&C priorities, and built to compound over time.

The AI Transformation Lead will design GL&C's holistic AI strategy and roadmap to execution for 2030, focusing on the most critical AI value drivers for GL&C by quarterbacking initiatives that are highly complex, cross-functional, and cross-imperative. They will be responsible for effectively driving solutions to enable us to achieve our GL&C 2030 goals and productivity targets. The Transformation Lead will effectively synthesize diverse perspectives into a cohesive and aligned AI Transformation strategy by bringing the right voices to the table, building mutual trust and strong relationships, and allowing for vigorous debate.

They will drive a unified vision across senior leaders and key stakeholders inside and outside of the SBU, while ensuring initiatives are in alignment with strategic business priorities.

Ultimately, the Transformation Lead needs to leverage varying resources to build the plan and infrastructure that will turn strategy into reality, ensuring robust execution and outcome achievement. They will do so in partnership with key stakeholders – the GL&C Data Officer, aligned GL&C Technology Leader, newly formed GL&C Performance and Execution Team, Data Science, Product Owner and Learning and Development teams, the GL&C AI Big Rock Team, and other key stakeholders, as needed.

The Transformation Lead will focus on advancing GL&C internal AI capabilities, building upon the significant foundational work completed and delivered to date by the GL&C cross-functional working team that was established in 2025. Why This Role Matters:

GL&C is choosing to lead. We're not waiting for AI to happen to us. We are shaping how it transforms legal work at one of the world's largest insurers. This role is at the center of that effort. You will have the mandate, the executive sponsorship, and the opportunity to build something that changes how 1,700+ legal and compliance professionals work, and in doing so, help Liberty Mutual deliver on its purpose: to help people embrace today and confidently pursue tomorrow.

Job Responsibilities Responsibilities of the AI Transformation Lead, include, but are not limited to, the following:

Defining and owning GL&C's AI strategy and roadmap — building and maintaining a clear, prioritized, multi-year AI roadmap that connects AI investments, including existing and future agentic workflow use cases, to the work evolution decision engine, practice group needs, and the $60M productivity glidepath underpinning GL&C's 2030 vision, while proactively identifying interdependencies, resource needs, and delivery or budget risks across the portfolio

Evaluating and advancing AI tools for deployment — developing an efficient pipeline and governance process to identify, vet, pilot, and scale high-value GenAI and agentic AI…