Insurance Operations Coordinator

EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally.

Our team is dedicated to delivering tailored solutions and seamless customer experiences.

European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management.

Full‑Time Position

• Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management.
• Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities.
• Support growth, marketing, and client engagement initiatives within the insurance department.
• Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence.

• Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment.
• Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons.
• Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence.
• Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as Hub Spot), and document management systems.
• Strong organizational skills with the ability to prioritize in a deadline‑driven setting.

• Entry level

• Full‑time

• Management and Manufacturing

• Insurance