Senior Liability Claims Adjuster; Senior Claims Adjuster
Job in
Boston, Suffolk County, Massachusetts, 02212, USA
Listed on 2026-10-11
Listing for:
Liberty Mutual Insurance
Full Time
position Listed on 2026-10-11
Job specializations:
-
Insurance
Insurance Claims, Risk Manager/Analyst, Insurance Analyst, Underwriter
Job Description & How to Apply Below
Schedule:
Full-Time
Job Category:
Claims
Description Working under moderate direction, this role manages a book of specialty lines claims across the full claim lifecycle - from initial investigation through settlement and closure. The Claims Specialist conducts thorough investigations, recommends appropriate reserves, and resolves claims efficiently and cost-effectively within established authority limits for the line of business.
Analyzes, investigates, and evaluates losses to determine coverage and appropriate claim disposition
Documents claims and sets diaries for follow-up and key events using CMS
recommends reserve levels for claims exceeding authority
Prepares comprehensive claim reports as required
Identifies emerging claim trends and account or policy issues, communicating findings to management and underwriting
Manages the litigation process, including retaining counsel and overseeing case resolution
Ensures adherence to line-of-business litigation guidelines, including budget management, bill review, and payment
Participates in the claims audit process
May support claims marketing efforts by engaging with brokers, risk managers, and reinsurers
Maintains required insurance adjuster licenses
If the selected candidate lives within 50 miles of a GRS office, then the selected candidate must come into the office two days/month.
Bachelor's degree required; 5+ years of experience in claims handling, legal, or a related field
Strong working knowledge of claims handling concepts, practices, and techniques, including coverage issues and product line expertise
Solid understanding of insurance law and regulations across multiple jurisdictions
Strong negotiation skills, with the ability to resolve claims effectively within authority limits
Experience handling HMO and Provider Excess Claims
About Us Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Employment Type:
Full Time
Position Requirements
10+ Years
work experience
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