Medical Interpreter​/Outreach

Position: Medical Interpreter/ Outreach
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The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Schedule:

Monday - Friday, 8:30am - 5:00pm
** Job Summary
*
* Summary:

Responsible for facilitating the successful delivery of services to patients and family members of various languages.  Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.

Essential Functions:

-Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.  
-Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.  
-Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).  
-Answer calls promptly and conduct interpretation in a friendly and professional manner.
-Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.  
-Adheres to standard code of ethics for medical interpreters.
** Qualifications
*
* Education:

* High School Diploma or Equivalent required

No    Licenses and Credentials:
* Certified Healthcare Interpreter-Spanish [CHI-Spanish] - Certification Commission for Healthcare Interpreters or
* Certified Medical Interpreter [CMI] - National Board of Certification for Medical Interpreters

Experience:

* Healthcare and/or medical interpreting experience 2-3 years preferred

Knowledge, Skills and Abilities:

- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.  - Being aware of others' reactions and understanding why they react as they do.  - Talking to others to convey information effectively.  - Understanding the implications of new information for both current and future problem-solving and decision-making.
** Additional Job Details (if applicable)
**** Physical Requirements
*** Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
* Carrying Frequently (34-66%) 20lbs - 35lbs
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
** Remote Type
** Onsite
* * Work Location
** 300 Ocean Avenue
** Scheduled Weekly Hours
** 40
* * Employee Type
** Regular
* * Work Shift
** Day (United States of America)
** Pay Range**- /
** Grade
* * 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
** EEO Statement:
** The…