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Bilingual Claims Care Center Specialist; English​/Spanish

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: American Family Insurance
Full Time position
Listed on 2026-10-15
Job specializations:
  • Language/Bilingual
    Bilingual, Spanish Customer Service, English Speaking
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34000 - 43000 USD Yearly USD 34000.00 43000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Claims Care Center Specialist (English/Spanish)

American Family Insurance is seeking a bilingual customer support specialist to manage phone and digital interactions on new and existing claims and assist with immediate needs. The role requires fluency in English and Spanish and involves handling multiple channels, including inbound and outbound calls.

You may contribute to claim processing, FNOL, and cross-functional tasks across lines of business while maintaining independence and strong problem-solving skills.

This posting is for the Bilingual Claims Care Center Specialist (English/Spanish) role at American Family Insurance, based in Boston, MA, United States.

This role, Bilingual Claims Care Center Specialist (English/Spanish) at American Family Insurance, could be your next opportunity.

Are you ready to take on the Bilingual Claims Care Center Specialist (English/Spanish) role at American Family Insurance?

We would love to welcome a new Bilingual Claims Care Center Specialist (English/Spanish) to our group in Boston, MA, United States.

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