Hearing Officer; Review Examiner II
Listed on 2026-01-03
-
Law/Legal
Legal Counsel, Civil Law -
Government
An Official website of the Commonwealth of Massachusetts
Job Description - Hearing Officer (Review Examiner II) (250008AU)
Job Description
Description
The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Hearings Officer
. The ideal candidate will conduct Administrative Disqualification Hearings in accordance with applicable laws and regulations and issue fair, impartial decisions within established regulatory time frames.
DTA attracts people passionate about public service, who love to work in a fast-paced environment and who are committed to diversity, equity, and inclusion.
Duties and Responsibilities- Structure and clearly explain procedures that govern hearings.
- Control testimony (including evidentiary rulings) and identify and mark exhibits.
- Maintain substance and appearance of impartiality and demonstrate patience and courtesy toward all parties.
- Assure the record is fully developed, and all issues adequately addressed.
- Render a written decision based on relevant regulations and standards within the time frames required by law.
- Conduct statewide telephonic, video conference, and in-person hearings as assigned.
- Make and store digital recordings of hearings following established procedures.
- Establish jurisdiction and identify relevant issues.
- Summarize evidence and identify, mark, document, and store all exhibits.
- Make appropriate findings of material facts, apply law to facts, and reach reasonable legal conclusions based on relevant regulations and standards.
- Sign and submit error‑free, properly formatted decisions and issue clear, complete orders to the Department.
- Follow assigned procedures governing reschedules, continuances, reopenings, dismissals, and withdrawals.
- Confer with DTA management and other agency personnel to provide or exchange information and resolve problems.
- Render decisions within 30 days of the hearing date or 5 business days prior to the decision due date, whichever comes first.
- Ability to understand, explain, and apply the laws and rules governing assigned unit activities.
- Ability to read and interpret legal documents such as decisions, briefs, and opinions.
- Ability to analyze and determine the applicability of data, to draw appropriate conclusions, and make appropriate recommendations.
- Ability to gather information through questioning individuals and examining records.
- Ability to make decisions and act quickly in stressful situations.
- Ability to determine the proper format and procedure for assembling items of information.
- Ability to maintain accurate records and prepare general reports.
- Ability to communicate effectively in oral and written expression.
- Ability to prioritize work in order to complete all assigned tasks in a timely manner.
- Ability to work independently.
- Ability to exercise discretion in handling confidential information.
- Ability to exercise sound judgment.
- Ability to establish and maintain harmonious working relationships and deal tactfully and respectfully with others.
- Ability to travel throughout the state using their own mode of transportation on a daily basis.
- Ability to use all necessary functions of a laptop computer to compose decisions and store information in an orderly manner.
- Ability to work remotely while maintaining productivity, accuracy, and accountability.
- Knowledge of the laws, rules, regulations, policies, procedures, etc. governing assigned unit activities.
- Knowledge of the state law governing administrative hearings.
- Knowledge of the legal procedures involved in conducting public and executive hearings.
- Knowledge of the laws and rules governing the presentation and admissibility of evidence.
- Knowledge of reference and related sources available for legal research.
- Knowledge of the types and uses of agency forms.
- Given the population served, bilingual or multilingual fluency.
Agency Mission:
The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low‑income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist…
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