General Manager

Boston Health AI (BHAI) is a global health-technology company building the world’s leading AI-powered clinical operations platform—designed by physicians, validated in real-world clinical environments, and engineered for global scale. We help hospitals and health systems reduce clinician burden, streamline workflows, enhance documentation, and improve patient outcomes.

Pakistan is our largest and fastest-growing implementation hub. We partner with leading private and public institutions across the country and are expanding rapidly. We are now seeking a General Manager (Pakistan) to lead, strengthen, and grow all aspects of our presence in Pakistan.

Role Summary

The General Manager (Pakistan) is the senior-most leader based in the country, responsible for the full spectrum of Boston Health AI’s Pakistan operations—including business development, implementation and deployment, customer success, HR, finance, operations, and government relations.

This leader must be able to operate confidently at all levels—from hospital CEOs, CMOs, and CIOs, to ministerial-level government officials, board-level stakeholders, clinicians, and global executive teams. This is a hands‑on, execution‑driven, startup leadership role ideal for someone with deep healthcare experience, strong operational management capability, and a willingness to work in a fast‑paced, AI‑enabled environment. Physician leaders are welcome but not required.

Key Responsibilities 1. Country Leadership & Strategy

• Lead the vision, strategy, and execution of BHAI’s Pakistan operations.
• Own annual operating plans, KPIs, budgets, and the market growth roadmap.
• Serve as the senior-most representative of Boston Health AI in Pakistan—with authority and responsibility for all on‑ground functions.
• Represent the company with senior hospital executives, ministerial‑level government authorities, board‑level partners, and strategic institutions.
• Build a mission‑driven, respectful, professional, and high‑performance culture.

2. Business Development & Partnerships

• Oversee Pakistan business development efforts and work closely with the Regional Head of Business Development to expand partnerships, strengthen relationships, and secure new engagements.
• Cultivate strong ties with hospital CEOs, CMOs, CIOs, clinical departments, health systems, and public‑sector partners.
• Lead major BD and strategic growth conversations with support from the global leadership team.

3. Implementation & Customer Success (Primary Accountability)

• Serve as the operational and implementation lead for Pakistan, especially during this transition period.
• Oversee deployment, workflow integration, provider onboarding, adoption, and performance tracking.
• Build, manage, and strengthen the Pakistan Implementation Team, including hiring strong managers and coordinators.
• Ensure high‑quality execution, rapid escalation resolution, and weekly reporting to the COO and CEO.
• Work closely with engineering, product, and clinical teams to share site‑level insights and drive product evolution.

4. Operations, HR, and Financial Management

• Lead Pakistan operations including HR, finance, administrative functions, and compliance.
• Oversee hiring, onboarding, training, performance reviews, and team culture.
• Manage budgeting, invoicing, vendor contracts, and financial discipline.
• Respond effectively to high‑level operational and financial queries.
• Ensure compliance with Pakistan labor laws as well as BHAI global policies and standards.

5. Government & Institutional Relations

• Engage government bodies, healthcare authorities, regulators, and ministerial‑level stakeholders on behalf of Boston Health AI.
• Manage sensitive relationships and advance institutional partnerships.
• Support policy alignment, pilots, and government‑supported initiatives.

6. Global Coordination & Cross‑Functional Leadership

• Coordinate closely with the CEO, COO, CTO, and functional heads across engineering, product, strategy, and clinical operations.
• Collaborate with global consultants, advisors, and international partners.
• Maintain smooth communication channels between Pakistan operations and global leadership.

7. Compliance, Ethics, and Culture

• Ensure all activities comply…