Account Manager - Parking Operations

Account Manager – Parking Operations at Propark Mobility

Walk into the role with a strong pitch:
Park your career here, with Propark Mobility!

Applications will be accepted until the job is closed.

$60,000 – $70,000 annually, commensurate with experience, plus incentive bonus potential up to 15% of salary

In‑person

Full‑time, Monday – Friday

Alston/Brighton area

• Responsible for all aspects of the operation, including shuttle fleet management, self‑parking, and valet services, while overseeing the location team.
• Previous parking industry experience with a hospitality focus is a top asset.
• Progressive management experience with front‑line team oversight.
• Established experience with scheduling and payroll is a plus.
• Bachelor’s degree in business is helpful but not required.

• Motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, or Hospitality industries.
• A roll‑up‑the‑sleeves and get‑stuff‑done type of person who is organized, honest, and thoughtful.
• Trusted, loyal, and dependable, as described by peers.
• Self‑sufficient, resourceful, and decisive.
• Sees challenges as opportunities and seeks growth.
• Flexible schedule; weekends and holidays may be required.
• Impeccable conversational and written communication skills.
• Exceptional people skills with an ability to achieve extraordinary results.
• Excellent computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and ADP.

• Fantastic opportunities for career growth – we promote from within first.
• Free parking*.
• Competitive salary plus incentive bonus potential.
• Generous time‑off allowances – holidays, vacation, wellness, and a birthday day off.
• Priority‑driven culture that is supportive, engaging, empowering, and celebratory.
• Commitment to diversity, inclusion, and belonging.
• Fun and progressive environment with strong direction and empowerment.
• Learning opportunities through our internal training program – Propark Think.
• Phenomenal benefits package, including medical, dental, vision, and 8 supplemental insurances (pet insurance included).
• Free and confidential employee assistance program (EAP) providing 24/7 support.

We make each day great – together. Our team enjoys a positive work environment deeply committed to our simple driving goal: create the perfect parking moment for every guest.

Propark Mobility is an industry‑leading company that began with one lone lot in Hartford, CT, in 1984. Today we boast 750+ locations throughout the U.S. and are on a five‑year plan to quadruple our size.

• Develop and train supervisors and line‑level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day‑to‑day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (at times, after normal business hours).
• Maintain the highest professional and ethical standards for both our organization and our client.

Apply today! We can't wait to meet you!

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.