Workforce Solutions Manager

Job Overview

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies, and offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. Those in rewards and benefits at PwC specialise in providing comprehensive consulting services related to total rewards, compensation programmes, and employee benefits.

You will work closely with clients to analyse their reward and benefits strategies, design competitive and equitable compensation structures, and develop cost‑effective and attractive benefits packages.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team members’ unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.

You embrace technology and innovation to enhance your delivery and encourage others to do the same.

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As part of the Employer Health and Welfare team you will manage client service accounts, drive engagement work streams, and develop and oversee staff. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff while securing project success and maintaining exceptional standards. This role offers the chance to leverage your actuarial knowledge and client service skills to contribute to the development of multi‑year health and welfare benefits strategies, while also participating in client meetings and vendor discussions.

• Confirm project timelines and quality standards are consistently met.
• Utilise actuarial knowledge to inform decision‑making processes.
• Foster a collaborative team environment focused on continuous improvement.
• Drive strategic planning initiatives to align with client needs.

• Bachelor's Degree.
• 5 years of experience or more in health and welfare benefits consulting, actuarial modeling, and vendor/client management.

• Credentialed actuary (ASA or FSA) preferred.
• Proven experience in actuarial and financial analysis.
• Managing premium‑equivalent rate development for self‑insured plans.
• Calculating IBNR liability and COBRA rates.
• Developing annual health and welfare budget projections.
• Utilising Pro Val actuarial software and Excel‑based modeling.
• Understanding benefits regulations and compliance.
• Analyzing market trends and vendor offerings.
• Conducting Other Post‑Employment Benefits valuations.

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401(k), holiday pay, vacation,…