Sr. Director, Strategic Planning and Business Operations

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Job Description

Sr. Director, Strategic Planning and Business Operations

Cambridge, MA

Onsite/Hybrid

OBJECTIVES/PURPOSE

• The Senior Director, Strategic Planning and Business Operations will report to the SVP, Head of Data, Digital & Technology (DD&T), Plasma Derived Therapies (PDT) and serve as a strategic partner to the Global DD&T and PDT leadership team. This role is responsible for shaping long-term technology strategy, aligning with enterprise planning, driving performance management (KPIs, OKRs, metrics), and leading executive-level communications and business reviews.

The role requires a strong presence, analytical rigor, critical thinking and problem-solving ability to translate complex strategies into compelling narratives for senior stakeholders.

ACCOUNTABILITIES

• Lead the development and execution of long-range strategic plans in partnership with the SVP, Head of DD&T PDT and Strategy & Planning teams.

• Drive the performance management agenda across Global Technology, including the definition, tracking, and reporting of KPIs, OKRs, and other success metrics.

• Serve as the architect and facilitator of Quarterly Business Reviews (QBRs), ensuring alignment, accountability, and visibility across the organization.

• Build and deliver high-impact executive presentations and strategic narratives for senior leadership forums, board updates, and global communications.

• Drive Digital Transformation Initiatives:
Lead efforts to integrate digital technologies into all areas of the business, fundamentally changing how the organization operates and delivers value to customers.

• Develop and Implement Risk Management Strategies:
Identify potential risks to the business and develop strategies to mitigate them.

• Oversee Change Management Processes:
Ensure that change initiatives are implemented smoothly and successfully, and that lasting benefits are achieved.

• Partners with Finance, HR, and cross-functional teams to ensure strategic initiatives are resourced, sequenced, and measured effectively.

• Process owner for PDT DD&T for streamlining new ways of working across the ecosystem including the process for workforce resourcing (employees which includes Innovation Capability Centers (ICCs) resourcing, vendors, etc).

• Lead a team of strategy and performance professionals, fostering a culture of excellence, collaboration, and continuous improvement.

• Establish and maintain strategic operating rhythms, including annual planning, mid-year reviews, and strategic offsites.

• Monitor industry trends, competitive benchmarks, and emerging technologies to inform strategic direction and innovation opportunities.

• Act as a trusted advisor to senior leaders, providing insights and recommendations that shape enterprise-wide technology decisions.

• Ensure alignment between strategic priorities and operational execution through close collaboration with Global DD&T, Commercial, GMS, R&D, and Engineering teams.

• Lead a high performing team of directors and managers – provide strategic vision for the department while also balancing near-term deliverables

• Ensure professional development, performance management, and succession planning activities to build and retain a high-performing team

• Foster a positive, inclusive, and collaborative team culture that aligns with the organization's values and mission

Leadership

• Demonstrated ability to work across functions, regions and cultures

• Functional level leadership with the ability to inspire, motivate and drive results

• Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing

• Proven skills as an effective team player who can engender credibility and confidence within and outside the company

• Ability to distil complex issues and ideas down to simple comprehensible terms

• Demonstrates…