Sr. Director, Strategic Planning and Business Operations

Sr. Director, Strategic Planning and Business Operations

Cambridge, MA – Onsite/Hybrid

Senior Director, Strategic Planning and Business Operations will report to the SVP, Head of Data, Digital & Technology (DD&T), Plasma Derived Therapies (PDT) and serve as a strategic partner to the Global DD&T and PDT leadership team. This role is responsible for shaping long-term technology strategy, aligning with enterprise planning, driving performance management (KPIs, OKRs, metrics), and leading executive-level communications and business reviews.

It requires a strong presence, analytical rigor, critical thinking and problem-solving ability to translate complex strategies into compelling narratives for senior stakeholders.

• Lead the development and execution of long-range strategic plans in partnership with the SVP, Head of DD&T PDT and Strategy & Planning teams.
• Drive the performance management agenda across Global Technology, including definition, tracking, and reporting of KPIs, OKRs, and other success metrics.
• Serve as the architect and facilitator of Quarterly Business Reviews (QBRs), ensuring alignment, accountability, and visibility across the organization.
• Build and deliver high-Impact executive presentations and strategic narratives for senior leadership forums, board updates and global communications.
• Drive Digital Transformation initiatives by integrating digital technologies into all areas of the business, fundamentally changing how the organization operates and delivers value to customers.
• Develop and implement risk management strategies to identify potential risks and mitigate them.
• Oversee change management processes to ensure smooth implementation and lasting benefits.
• Partner with Finance, HR and cross-functional teams to ensure strategic initiatives are resourced, sequenced and measured effectively.
• Process owner for PDT DD&T for streamlining new ways of working across the ecosystem, including workforce resourcing and vendor management.
• Lead a team of strategy and performance professionals, fostering a culture of excellence, collaboration and continuous improvement.
• Establish and maintain strategic operating rhythms, including annual planning, mid-year reviews and strategic off-sites.
• Monitor industry trends, competitive benchmarks, and emerging technologies to inform strategic direction and innovation opportunities.
• Act as a trusted advisor to senior leaders, providing insights and recommendations that shape enterprise-wide technology decisions.
• Ensure alignment between strategic priorities and operational execution through close collaboration with Global DD&T, Commercial, GMS, R&D and Engineering teams.
• Lead a high-performing team of directors and managers – providing strategic vision while balancing near-term deliverables.
• Ensure professional development, performance management and succession planning activities to build and retain a high-performing team.
• Foster a positive, inclusive and collaborative team culture that aligns with the organization’s values and mission.

• Demonstrated ability to work across functions, regions and cultures.
• Functional-level leadership with ability to inspire, motivate and drive results.
• Excellent communicator, able to persuasively convey ideas and data, verbally and in writing.
• Proven skills as an effective team player who can engender credibility and confidence within and outside the company.
• Ability to distil complex issues and ideas into simple comprehensible terms.
• Demonstrates leadership presence and confidence.
• Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization.
• Build teams across functions and geographies with individuals who have the right skills and experience.
• Invests time in helping others enhance their skills and perform at a higher level.

• Provide input to highly complex decisions that impact the functional area.
• Accountable for decision-making for the designated function.
• Seek diverse input from multiple constituents and stakeholders to drive innovative solutions.
• Incorporate feedback to ensure decisions are implemented swiftly to…