Director, Integration Management Office; IMO

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.

At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.

If you re ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.

This role is a hybrid role, requiring 2-3 days per week in our Boston office. Verndale is seeking a Director, Integration Management Office (IMO) to design and operationalize the processes that will drive the success of our multi-acquisition growth strategy. Reporting to the COO, this role will be responsible for supporting integrations of small to mid-size companies, and building foundational systems, playbooks, and structures that enable seamless post-acquisition integration.

This is a hands-on, builder role - ideal for a strategic operator who can lead execution while establishing scalable methods, tools, and governance. As Verndale continues its acquisition strategy, the Director will work directly with cross-functional leaders to execute integrations and build and manage a small team of Integration Leads to support concurrent integrations.

Integration Framework Development

• Build and document the foundational Integration Playbook - defining stages, work streams, templates, and decision frameworks for post-close execution.
• Partner with the COO, Corp Dev, and functional leaders to align integration objectives with deal theses and operational goals.
• Establish core governance, reporting cadence, and success metrics for all integrations.

Education & Program Leadership

• Lead day-to-day integration efforts for active acquisitions, coordinating work streams across HR, IT, Finance, Legal, Marketing, Sales, and Delivery ensuring cross-functional accountability, milestone tracking, and transparent reporting to the COO.
• Develop detailed integration plans (Day 1 and 30/60/90 milestones), monitor progress, and ensure alignment to overall business objectives.
• Serve as the primary point of contact for functional leads and acquired company stakeholders throughout the integration lifecycle driving clarity, alignment, and a positive transition experience

Tooling & Process Enablement

• Stand up and maintain the IMO’s toolset (Smartsheet, Confluence, Jira, Slack, SharePoint) as the single source of truth for integration planning, documentation, and progress tracking.
• Create dashboards, RAID logs, and KPI reports to enable transparency and accountability across teams.
• Capture and document lessons learned, updating the playbook to continuously improve efficiency and outcomes.

Cross-Functional Leadership & Collaboration

• Partner closely with HR, IT, and Finance to execute the operational components of integration, ensuring continuity for clients and employees.
• Support change management and communication strategies that help employees across both organizations understand timelines, impacts, and expectations.
• Develop trusted relationships with acquired leadership teams to drive alignment, engagement, and retention.

Team Building & Development

• Recruit and coach a small team of Integration Leads to manage concurrent integration work streams.
• Define clear roles, responsibilities, and performance metrics for the growing IMO team.
• Foster a collaborative, high-performance culture that aligns with Verndale’s client-first values.

• A minimum of 5+ years of relevant professional consulting and/or operational experience (with a focus on corporate M&A, diligence and integrations) leading integrations of small to mid-size companies or similar environments, preferably within a…