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Delivery Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Duck Creek Payments
Full Time position
Listed on 2026-10-04
Job specializations:
  • Management
    IT Project Manager, Project & Program Management
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

TITLE:

Delivery Lead

WHAT YOU’LL DO:
  • Responsible for leading teams to deliver project(s) for clients,
  • Manages the day-to-day project activities and deliverables, including schedules, financials, and project change requests
  • Provides on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
  • Identifies and develops trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
  • Serves as the point of escalation for project related activities, and for the Customer
  • Reports on project results, metrics, test and deployment management activities
  • Prepares estimates and detailed project plan for all phases of the project
  • Provides status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
  • Understands interdependencies between technology, operations and business needs
  • Manages project scope and changes
  • Supports formal/informal schedules to manage the engagement contract
  • Assists management in defining the Statement of Work
  • Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
  • Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
  • Mentors project team members
  • May work across multiple complex projects simultaneously.
  • Performs other related duties and activities as require
WHAT YOU’VE DONE:
  • Education and

    Work Experience:

    Bachelor’s degree required, and/or higher level, or foreign equivalent
  • Project Management Professional (PMP) certification is a plus
  • 12+ years of Project Management / Delivery Lead experience
  • Experience in successfully leading projects and programs to on-time, on-schedule and within budget
  • Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
  • Specialized Knowledge, Skills, and/or Abilities:
    Demonstrated experience managing a client
  • Demonstrated experience working both independently and in a team-oriented, collaborative environment
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Superior skills in…
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