Director of Family and Community Programs

Reports to:

Senior Director of Programs & Impact

Supervises: BFEN Manager;
Chelsea Coalition and Site Coordinator;
Dorchester Coalition Manager;
Parent Child+ Manager;
Hyde Park and Dorchester Site Manager;
Allston-Brighton Site Manager

Status:
Full-Time (40 hours/week);
Exempt;
Hybrid (minimum three days per week onsite)

The mission of the Family Nurturing Center of Massachusetts (FNC) is to build nurturing communities where children are cherished, families are supported, and healthy human development is promoted by all. We achieve this through four areas of focus: parenting education, early childhood family engagement, coalition and community building, and training and capacity building for providers across the region. We are based in Dorchester, with additional sites in Hyde Park, Chelsea, and Allston-Brighton.

Reporting to the Senior Director of Programs & Impact, the Director of Family & Community Programs provides strategic and operational leadership for Family Nurturing Center's family engagement, early childhood, coalition, and community-based program portfolio. This position is responsible for ensuring high-quality, family-centered services that strengthen children, families, and communities while advancing FNC's mission, values, and commitment to equitable, culturally responsive practice.

The Director leads the implementation, coordination, and continuous improvement of community-based programs across multiple sites, ensuring strong program quality, effective leadership, meaningful family engagement, and responsive community partnerships. Recognizing that many members of FNC's workforce bring lived experience as parents, caregivers, former program participants, or community leaders, the Director creates an environment that values those experiences while investing in staff development through clear systems, coaching, mentoring, and opportunities for professional growth.

Working collaboratively across the organization and with community partners, the Director helps strengthen FNC's presence in the communities it serves by building sustainable partnerships, expanding access to services, and ensuring programs evolve to meet the changing needs of children, families, and neighborhoods.

The Director supervises the BFEN Manager and provides strategic oversight for FNC’s CFCE grant and its related citywide partnerships. The BFEN Manager leads day-to-day implementation, grant administration, partner coordination, data collection, reporting, and budget monitoring. The Director maintains senior-level accountability for program strategy, funder and institutional relationships, significant budget and program decisions, and the organization’s fulfillment of its responsibilities as the CFCE lead agency.

• Provide leadership and oversight for the Family & Community Programs division.
• Supervise, coach, and support program managers and site leaders across BFEN, Chelsea, Dorchester, Hyde Park, Allston-Brighton, and Parent Child+.
• Ensure high-quality programming is consistently implemented and continuously aligned with organizational standards.
• Monitor program performance, participation, staffing needs, and service delivery across assigned areas.
• Support program leaders in identifying barriers, solving problems, and improving program effectiveness.
• Develop long-term strategies that strengthen FNC's family and community-based programs in response to emerging community needs, organizational priorities, and funding opportunities.
• Evaluate opportunities for expansion, redesign, integration, or sun setting of programs based on evolving community needs, program outcomes, organizational priorities, and financial sustainability.
• Develop and implement systems that strengthen consistency, accountability, communication, and operational excellence across all family and community-based programs, enabling site leaders to effectively manage day-to-day operations while focusing on high-quality service delivery.

• Strengthen family engagement strategies across all sites and initiatives.
• Ensure programs are welcoming, inclusive, culturally responsive, and reflective of community needs.
• Support the development of family-centered experiences that promote trust, belonging, and connection.
• Promote strong communication with families and ensure that services are accessible and responsive.
• Foster meaningful family voice and…