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Head of Student Accounts

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: NU USA Northeastern University
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Head of Student Accounts Experience

Northeastern University in Boston seeks a Senior Assistant Director of Student Accounts to lead frontline student account services and payment processing. You will optimize Service Now workflows, supervise staff, and drive performance metrics across Enrollment Management and SFS.

You will collaborate with multiple partners to deliver timely communications, resolve escalated cases, and ensure accurate student account records during peak billing and enrollment periods.

Are you ready to take on the Head of Student Accounts Experience role at NU USA Northeastern University?

The Head of Student Accounts Experience role at NU USA Northeastern University is now open for applications in Boston, MA, United States.

Join us at NU USA Northeastern University as our next Head of Student Accounts Experience in Boston, MA, United States.

We are currently recruiting a Head of Student Accounts Experience for our team in Boston, MA, United States.

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