Facilities & Operations Manager

Grub Street is the largest and leading literary arts nonprofit in the country, located in the Seaport District in Boston, Massachusetts. We are a passionate and dedicated team of professionals who take pride in our work and are committed to creating a warm and supportive work environment. We are currently seeking a Facilities & Operations Manager to play a key role in helping Grub Street to support our mission.

Our Center for Creative Writing includes classrooms, offices, community spaces, the Calderwood Writers’ Stage, a podcast studio, and a bookstore and cafe. Classes, events, rentals, and partner programs often overlap.

The Facilities & Operations Manager is responsible for the day-to-day facilities operations of Grub Street’s Boston headquarters and serves as the primary point of contact for workplace and building-related matters, while also supporting a range of administrative and programmatic operations. Reporting to Grub Street’s Managing Director, this role works closely with the Operations Team, as well as Grub Street’s staff, property management, service providers, space vendors, and internal space partners to maintain a secure, comfortable, efficient, productive, and joyous workplace and center for staff, instructors, students, partners, visitors, and the public.

This role will oversee and manage Grub Street’s part-time Operations Team.

This is a hands-on role, and approximately 75% of the position will focus on space and facilities management, with the remaining 25% focused on administrative and programmatic operations. The Facilities & Operations Manager is designated as essential personnel because of the critical nature of Grub Street's physical operations and will serve as a primary point of contact for space-related emergencies and will be expected to respond to urgent facilities issues outside of regular business hours, including evenings and weekends when necessary.

The position requires the employee to work on-site at Grub Street’s Center for Creative Writing five days per week.

We encourage BIPOC (Black, Indigenous and people of color), LGBTQIA+, people with disabilities, and other communities historically underrepresented in arts administration spaces to apply. Grub Street strives to dismantle every system, process, or structure that would discourage any person from working with us. We actively seek diversity, equity and inclusivity because the excellence of our work and the value of its impact depend on them.

We strive to create an environment where the perspectives we bring to our work are valued as much as the work we produce.

• Ensure Grub Street operates an inclusive, accessible, welcoming, and well-maintained literary arts space pursuant to its mission.
• Serve as Grub Street's day-to-day contact for building and space-related matters, including serving as the primary on-site facilities responder when there are issues.
• Conduct daily walk-throughs of Grub Street's spaces to identify maintenance, security, cleanliness, accessibility, and other issues before they become larger problems.
• Maintain the building operations, inspections, compliance, and permitting calendars and manage for all required inspections.
• Maintain current records related to vendors, inspections, permits, insurance, access, emergency procedures, building systems, and capital projects.
• Develop and maintain routine and preventive maintenance schedules for systems and equipment serving Grub Street's space.
• Manage maintenance, inspections, and repairs related to HVAC, plumbing, electrical, fire/life safety, elevators, security, access control, alarms, and other building systems.
• Manage vendor RFP processes, as well as access, scheduling,…