Vice President of Operations and Risk Management

Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. We demand equal rights and equal treatment so that everyone can thrive, not just survive.

The Vice President, Operations and Risk Management (VP O&RM) provides strategic and operational leadership for Oxfam America’s Operations and Risk Management division, including Finance, Technology and Information Management (TIM), and People, Culture and Human Resources (PCHR). As a member of the executive leadership team, the VP ensures that Oxfam America’s operational systems, infrastructure, people processes, financial stewardship, risk management, compliance, grants management, and shared services are integrated, effective, agile, and aligned with organizational priorities and values.

The VP also represents Oxfam America with operational leaders across the Oxfam confederation, advancing systems harmonization, process improvement, alignment, and accountability in support of Oxfam’s global goals.

Oxfam America’s Senior Leadership Team; leaders across Finance, TIM, PCHR, Grants Management, and other operational functions;
Oxfam International and affiliate teams; the Board and relevant Board committees; and external advisors, auditors, vendors, and consultants.

• Oxfam America has a coherent, streamlined operating model with clear accountabilities and strong cross-functional service.
• Finance, TIM, PCHR, risk, grants management, and other support functions operate as an integrated and responsive operational backbone.
• Core systems and processes are modernized, documented, secure, cost-conscious, and automated where appropriate.
• Operational risks have clear ownership, effective governance, and timely escalation.
• Shared services and operational functions are regularly reviewed and improved for effectiveness, efficiency, and organizational coherence.
• Leadership practices, talent mapping, and succession planning are strengthened and embedded as sustainable organizational practices.
• Leaders and staff experience internal operations as responsive, transparent, enabling, and aligned with Oxfam America’s mission and values.

• Operations and Organizational Effectiveness
• Provide executive leadership for internal operations and shared services, ensuring functions are integrated, responsive, cost-effective, adaptive, and aligned with organizational priorities.
• Establish clear operating rhythms, decision rights, service expectations, controls, and cross-functional processes that enable consistent execution.
• Drive continuous improvement through process simplification, automation, shared services, strategic outsourcing, and effective use of data and technology.
• Ensure business continuity and operational resilience, including effective management of significant organizational, systems, facilities, and confederation-related transitions.
• People, Culture and Human Resources
• Oversee the continued development and institutionalization of PCHR following its transition period, ensuring a fit‑for‑purpose operating model with clear roles, capabilities, accountabilities, and service expectations.
• Ensure consistent, transparent, and well‑documented employee lifecycle practices, including recruitment, onboarding, performance management, employee relations, professional development, retention, promotion, and offboarding.
• Oversee modernization of people policies, systems, and processes, including the Employee Handbook and implementation of relevant learnings from staff feedback and organizational assessments.
• Partner with the President and CEO,…