Dir, Neurology Thought Leader Liaison

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Full-time Employment / Unlimited

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About Servier

Servier in the U.S. is a Boston-based, commercial-stage biopharmaceutical company launched by Servier Group in 2018. As a privately held organization, Servier is uniquely positioned to advance cutting-edge science, tackle underserved therapeutic areas and make patients the focus of every strategic decision.

Role Summary

The Director, Thought Leader Liaison (TLL) is a strategic commercial leader responsible for overseeing the development and execution of engagement strategies with national, regional, and emerging Key Opinion Leaders (KOLs) in rare neurological diseases. Reporting to the VP of Marketing, this role provides strategic oversight for the commercial relationship management of thought leaders and ensures the synthesis of actionable insights to inform brand strategy and launch planning.

The Director provides leadership and management for a national team of TLLs, focusing on team development, strategic alignment, and cross-functional integration with Marketing, Medical Affairs, Sales, and Patient Advocacy.

The Director will build and manage a team of 6 TLLs.

Primary Responsibilities

Team Leadership & Strategic Oversight

• Lead, hire, develop, and retaina high-performing national team of TLLs
• Provide consistent coaching and professional development to ensure the team meets engagement and insight objectives
• Translate corporate and brand strategy into clear operational plans for the field-based TLL team

Thought Leader Strategy & Advocacy

• Oversee the development of comprehensive KOL engagement plans across the TLL team to ensure consistency and impact
• Guide the team in building long-term, trusted relationships with multidisciplinary care teams and centers of excellence
• Ensure a coordinated, compliant, and customer-centric engagement strategy across the organization

Strategic Insight Synthesis

• Synthesize field-generated insightsfrom the TLL team to influence brand strategy, messaging, and evidence generation
• Present high-level strategic recommendations to Commercial Leadership based on aggregated trends in diagnosis, treatment patterns, and unmet needs
• Direct the strategy for commercial advisory boards, ensuring objectives are met and insights are communicated cross-functionally
• Provide strategic oversight for the physician speaker bureau, ensuring high-quality educational programming and compliance

Congress & Launch Excellence

• Lead the overarching strategy for major neurology congresses, coordinating the team's engagement activities and executive leadership interactions
• Drive launch readiness by ensuring the team identifies educational gaps and shapes peer-to-peer educational strategies at scale

Education and Required Skills

• Demonstrated experience in people leadership, managing field-based commercial or medical teams
• Proven success in strategic thinking and building executive-level relationship frameworks
• Bachelor's degree required; advanced degree (MBA, PharmD, PhD, MSN, MS) preferred
• Minimum 10+ years of pharmaceutical, biotechnology, or healthcare industry experience
• Minimum of 5+ years in one or more of the following:
  Thought Leader Liaison, Product Marketing, Specialty Sales, Medical Affairs leadership, Commercial field leadership
• Demonstrated experience in rare disease, specialty pharmaceuticals, or neurology
• Strong understanding of commercial compliance and promotional regulations
• Strong project management and organizational skills
• Excellent written, verbal, and presentation skills

Travel and Location

• Ability to travel (approximately 60–70%) to support team development, attend congresses, and engage with key stakeholders
• This is a remote…