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Customer Success Manager - Scale & Team Leadership

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: PTC
Full Time position
Listed on 2026-10-16
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 119000 USD Yearly USD 90000.00 119000.00 YEAR
Job Description & How to Apply Below

PTC in Boston is seeking a Manager, Customer Success Associates for Onshape to lead a team delivering customer success s role combines hands-on customer engagement, people management, and process improvements to improve retention and satisfaction.

The ideal candidate has 5+ years in customer-facing roles and 2+ years of people management, with strong communication and collaboration skills across Sales, Technical Services, and Finance.

We are looking to fill the Customer Success Manager
- Scale & Team Leadership position at PTC in Boston, MA, United States.

Our organisation is growing, and we are hiring a Customer Success Manager
- Scale & Team Leadership in Boston, MA, United States.

This role is for the Customer Success Manager
- Scale & Team Leadership role at PTC.

We are seeking a motivated Customer Success Manager
- Scale & Team Leadership to join PTC in Boston, MA, United States.

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