Operations Supervisor - Institutional Middle Officer; IMO

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The Operations Supervisor- IMO acts as the conduit between a client’s front office trading, oversight functions, and back‑office servicing centers. This role, as a supervisor, is responsible for the oversight, risk mitigation, and effective workflow management of employees to support the day‑to‑day operations of the Middle Office department. The role will have a small team with direct reports and act as first point of escalation for the team.

The supervisor is responsible for assisting employees with career development and managing employees’ performance.

• Quality Assurance of Transaction Processing Reviews and verifies employees processed transactions and reporting for accuracy and completeness for settlement of security and cash trades, cash transactions, loan settlement, collateral settlement and corporate actions. Ensures team members meet deadlines as established in client’s service agreement and/or per client’s counter party’s requirements.
• Supervisory responsibilities Provide employees with feedback and assess their performance Assign daily responsibilities, projects and schedules to staff in team Interviews and makes hiring decisions Has career coaching discussions and develops staff in team Takes disciplinary action as appropriate.
• Risk Management Ensures procedures and best practices are accurate, complete, up to date and communicated. Reviews processes or errors to identify areas of potential risk and provides suggestions to Manager to improve processes, and automaton. Coordinate audit inquiries for the team, ensures data privacy, and the integrity of data. Avoids and escalates any cyber risks.
• Support Backs‑ups the Manager in day‑to‑day client interactions, including attending client meetings on behalf of the manager, as needed. Attends project meetings in support of departmental product enhancements, and new client onboarding. Train new hires on how to utilize the BBH technology and vendor products. Has in depth knowledge of BBH applications.

• BA or Equivalent
• Proficient in Microsoft Office with Excel advanced skills preferred
• Knowledge of industry regulations, financial markets and industry vendor products preferred (i.e. matching utilities, custodians, accounting platforms)
• Experience working with applications such as Bloomberg, DTTC ITP, SWIFT, Fact Set, etc.
• Ability to stay focused on detailed information for long periods of time
• Ability to discern numbers and number sequels, reading comprehension
• Ability to manage hourly and daily deadlines
• Read, write and speak in English

MA: $65,000 - $90,000 base salary + annual target bonus NY: $65,000 - $90,000 base salary + annual target bonus BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit‑sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role.

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit‑sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries…