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General Manager

Job in Boston, Suffolk County, Massachusetts, 02212, USA
Listing for: HermanMiller
Full Time position
Listed on 2026-10-19
Job specializations:
  • Management
    General Management, Retail & Store Manager, Operations Management
Job Description & How to Apply Below
Our purpose is design for the good of humankind. Being a part of Herman Miller means being a part of something larger than your work team, or even your brand. Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities.

Competitive base salary with commission on shipped items
~ Quarterly based bonus plan
~ Medical, dental, and vision insurance
~ Self-Managed vacation, holidays, and parental leave
~Store

Hours:

Open daily, Sunday through Saturday (weekend and holiday availability required)
As a General Manager, it will be your responsibility to deliver the Herman Miller Client Experience through team coaching of demonstrations, quoting, and generation of sales. Our General Managers work strategically to maximize their store revenue and efficiently manage all aspects of sales and merchandising. This includes but is not limited to hiring effectively, performance management, and employee relations in partnership with Human Resources and the Regional Manager.

Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.

~ Engage in performance management on a daily, weekly, and monthly basis

~ Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual

~ Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).

~ Resolve employee relations issues of sales team members in partnership with HR.

~ Minimum 3 to 5 years of retail management experience
demonstrated people management skills and the ability to thrive in a team environment.
Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement
Financial literacy, business acumen and ability to manage budgetary responsibilities.

Experience with a POS system and proficiency with MS Office software, web navigation, and 3-D rendering programs.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Herman Miller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We're committed to equal opportunity employment, including veterans and people with disabilities.  In general, Miller Knoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at loyment Type:
Full Time
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