Superintendent Ops III Boston

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Date:
Oct 16, 2026

Location:

Boston, MA, US, 02110

Company:
Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20, 000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Oversee and manage the operational efficiency and safety of railway services. Lead a team of dedicated professionals to ensure the smooth operation of trains, stations, and related facilities.

• Provide strategic leadership to ensure safe, punctual, and efficient train services, collaborating with teams for resource optimization and service enhancement.
• Uphold safety standards through implementation of regulations, conducting audits to mitigate risks.
• Monitor KPIs for on-time performance, schedule adherence, and customer satisfaction, driving continuous improvement.
• Manage staffing, equipment, and infrastructure for optimal resource utilization while controlling costs.
• Develop emergency response plans, coordinate with stakeholders, and ensure regulatory compliance to maintain operational integrity and Amtrak's operating license.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 13 years of relevant work experience.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 15 years of relevant work experience.

• In-depth knowledge of railway operations, including scheduling, dispatching, and fleet management
• Strong leadership skills with the ability to motivate and inspire teams to achieve their full potential
• Excellent problem-solving abilities and a proactive approach to identifying and resolving operational challenges
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels
• Demonstrated commitment to safety and a track record of promoting a culture of safety excellence within an organization

The salary/hourly range is $ – $. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing Financial and Retirement Work and Family Life Support

Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off

Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care

Health Savings Account…